Our New Strategic Plan is Working for You
November 08, 2021
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Erick Larson
president and CEO
As we begin to implement our new three-year strategic plan for Huron Regional Medical Center, I’d like to share how the activities benefit you. We believe this plan is an outward expression of our commitment to the Huron community and our desire to be your health care provider of choice and a community asset.
Our plan has three components:
- keeping care local,
- maintaining operational excellence
- promoting cultural transformation
Under the first component, one of our key focuses is the health needs of the community. As we review how best to help our community, we critically ask what else can we do and how can we do it. During the next few months, we will be asking for your feedback on our services, your experiences and reasons you may seek care elsewhere. Your input will tell us where we may need to bolster efforts, implement new programs or consider partnerships to address identified needs.
The second component reinforces to our staff the responsibility we carry as the provider of choice. Part of this means new construction and renovations so HRMC will offer an improved patient experience, refresh some tired spaces and optimize our resources.
The third component addresses our internal culture. As in any organization, assessing and transforming a culture is a big thing. At its most elemental level, I would consider our efforts to hold each other accountable. While the word “accountable” can be perceived as a scary or negative adjective, it’s really not. It simply means we aim to instill a higher sense of responsibility to treat others with respect. That respect should pervade everything we do: how we treat our patients and coworkers; the level of performance in our assigned jobs; how we deploy resources; and what decisions we make. Being accountable means we take personal responsibility for the experience we provide to others.
We’re committed to transparently sharing our plans as we move forward. While we have much work to do, we’re up for the challenge.
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