HRMC to Host Inaugural Quality Fair
May 18, 2016
HURON, S.D. – Huron Regional Medical Center invites community members to learn about some of the continuous improvement projects aimed at enhancing service, safety and patient care at your community hospital on June 16.
“Our focus is on continually finding ways to improve the care we deliver for the patients we serve,” explained Gail Robeson, RN, MBA, vice president of patient services for HRMC. “This event is designed to showcase some of those projects and celebrate the amazing efforts of our staff to strive to deliver personalized, quality and safe care to our patients.”
The inaugural Quality Health Fair is a two-day event which will showcase projects submitted by teams of HRMC staff in the categories of:
- SERVICE: Providing service excellence with a focus on customer satisfaction
- PATIENT SAFETY/QUALITY: Providing health care services that exceed customer expectations
- PATIENT EXPERIENCE: Creating a culture that impacts the patient experience
- ENGAGEMENT: Efforts to be the employer of choice in Huron and surrounding communities
- FINANCIAL IMPROVEMENT: Operating efficiently and efforts that show a savings or growth that enhances services for Huron and surrounding communities
- SERVING THE COMMUNITY: Must relate to developing and supporting programs, or activities, which enhance the health and health care knowledge of the communities we serve.
Teams will present their projects which included two or more hospital departments to a panel of community judges. The top three projects, selected by the judges, will be awarded cash prizes to be spent at the discretion of the team.
“We are excited to showcase the improvement efforts of our staff,” said Dennise Brock, RN, patient education coordinator at HRMC. “As caregivers, our primary goal is caring for the needs of our patients. That includes looking for ways to adapt and change to the fast-paced world of healthcare today.”
Judging and public presentations will take place from 3:00-4:30 p.m. on June 16 in HRMC’s Legacy Plaza Auditorium. The public is invited and encouraged to attend.
Photo cutlines: Gail Robeson, VP patient services; Dennise Brock, patient education coordinator
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