HRMC HealtheLife Patient Portal

We've made exciting changes to how you access your medical information from services at HRMC, the HRMC Physicians Clinic or HRMC ProRehab. It's the same secure, easy access as before but with more options to help you stay organized and informed.

If you had services at Huron Regional Medical Center, HRMC Physicians Clinic or HRMC ProRehab prior to Feburary 15, 2021, and need access to any service information, please contact medical records at (605) 353-6228.

If your services occurred on February 15 or later at any of our locations, and you've already signed up, you can visit our 
HealtheLife Patient Portal

Looking to pay your bill online? 

  • Services prior to February 15, 2021, you can use the original Online Bill Pay.
  • Serivces February 15, 2021 or after, you can use the new Quick Pay Portal.

Balances of services prior to February 15, 2021 will not be consolidated with any services that happened after February 15, 2021. 


Portal FAQ's
 

How do I sign up for the new portal?
During the registration process, you will be asked if you desire to receive an invitation and asked to provide your email address and select a security question and answer. Then we will email you an invitation with a secure link to complete the enrollment. 

What if I didn't receive my email invitation during registration at my last appointment?
Please check your spam or junk folder in your email account. If you still can't find it, you may self-enroll. Invitation links from registration are active for 90 days.

What are the benefits of the new portal?
The new portal provides access to your single electronic medical record for all services received at Huron Regional Medical Center, HRMC Physicians Clinic and HRMC Pro Rehab – all in one place. 

What's happening to my health records in my current My Patient Portal?
Health information from visits on February 15, 2021 or later will be held in the new patient portal. After March 1, 2021, if you have questions about accessing your health information from visits prior to February 15, 2021, please call (605) 353-6228.

Why is some information missing from the portal?
All diagnostic images, such as X-rays, MRIs and CT scans along with lab and other reports are available on your portal. If you feel as though there is information missing, contact medical records.

When will my results be available?
Test results will be posted within your portal as they are processed. This means you may be seeing your results before your physician or provider has reviewed them.

Please note: If you are not comfortable seeing this information before you have discussed your results with your provider, please wait to view them. Be cautious of who you share your portal user name and password with, as they will also be able to see these results as soon as they are posted. 

Can I enroll my spouse, child or other family member?
Parents/legal guardians of children under 18 years of age can enroll for access to their child's account during the registration process. In compliance with privacy regulations, access will be automatically revoked when the child turns 18.

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Are accounts available for minors under the age of 18?
Yes, a parent or legal guardian will be able to get access to a portal account for a minor under the age of 18. 

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Is there a mobile version of my HealtheLife portal?
Yes, Cerner Corp provides an app called HealtheLife that connects to your HRMC patient portal. To download, search "HealtheLife" in your smartphone App Store. This app is available in the Apple App Store and Google Play.

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How do I get help accessing my portal or with the mobile app?
You can call the Health Information Managment department at (605) 353-6228 during normal business hours. 

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I didn't sign up for the portal right away, is it too late?
It's never too late to sign up. Since invitations are active for 90 days, if you still have the email invitation you may click the activation link and follow the steps. You may self-enroll, you will need your social security number to do so. Or, simply provide your email address when you register for your next visit and the link will be emailed to you. 

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