HRMC HealtheLife Patient Portal
We've made exciting changes to how you access your medical information from services at HRMC, the HRMC Physicians Clinic, Women's Wellness Center or HRMC Pro Rehab. It's the same secure, easy access as before but with more options to help you stay organized and informed.
If you had services at Women's Wellness Center prior to February 15, 2021, you can still access Patient Portal until April 30, 2021. After April 30, 2021, if you need access to any services information prior to February 15, 2021, please contact medical records at (605) 353-6228.
If your services occurred on February 15 or later at any of our locations, and you've already signed up, you can visit our
HealtheLife Patient Portal!
Looking to pay your bill online?
- Services prior to February 15, 2021, you can use the original Online Bill Pay.
- Serivces February 15, 2021 or after, you can use the new Quick Pay Portal.
How do I sign up for the new portal?
During the registration process, you will be asked if you desire to receive an invitation and asked to provide your email address and select a security question and answer. Then we will email you an invitation with a secure link to complete the enrollment.
What if I didn't receive my email invitation during registration at my last appointment?
Please check your spam or junk folder in your email account. If you still can't find it, please call your HRMC provider office directly and request a second invite, or call (605) 353-6228 and speak to someone from our medical record's team. Invitations are active for 90 days.
What are the benefits of the new portal?
The new portal provides access to your single electronic medical record for all services received at Huron Regional Medical Center, HRMC Physicians Clinic, Women's Wellness Center and HRMC Pro Rehab – all in one place.
What's happening to my health records in my current My Patient Portal?
The existing portal will continue to hold your health information for visits prior to February 15, 2021. You will continue to have access to those records in your My Patient Portal until March 1, 2021. However, your health information from visits on February 15, 2021 or later will be held in the new patient portal. After March 1, 2021, if you have questions about accessing your health information from visits prior to February 15, 2021, please call (605) 353-6228.
Why is some information missing from the portal?
Diagnostic images, such as X-rays, MRIs and CT scans are not available on the portal, although lab reports are. For help accessing these types of records or any other records you can't find on your portal, contact medical records.
When will my lab results be available?
We will post your test results in your portal within 72 hours of being finalized. This means you may be seeing your results before your physician or provider has reviewed them.
Please note: If you are not comfortable seeing this information before you have discussed your results with your provider, please wait to view them. Be cautious of who you share your portal user name and password with, as they will also be able to see these results as soon as they are posted.
Can I enroll my spouse, child or other family member?
Parents/legal guardians of children under 18 years of age can enroll for access to their child's account during the registration process. In compliance with privacy regulations, access will be automatically revoked when the child turns 18.
Is there a mobile version of my HealtheLife portal?
Yes, Cerner Corp provides an app called HealtheLife that connects to your HRMC patient portal. To download, search "HealtheLife" in your smartphone App Store. This app is available in the Apple App Store and Google Play.
How do I get technical help accessing my portal or with the mobile app?
You can call the Health Information Managment department at (605) 353-6228 during normal business hours.
I didn't sign up for the portal right away, is it too late?
It's never too late to sign up. Since invitations are active for 90 days, if you still have the email invitation you may click the activation link and follow the steps. If you have your medical record number (found on your statement) you may self-enroll. Or, simply provide your email address when you register for your next visit and the link will be emailed to you.