Patient Opinion Survey | Huron Regional Medical Center

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We WANT to know how we're doing!

Thank you for choosing Huron Regional Medical Center. Your evaluation is the most important part of our efforts to continuously improve and maintain the quality of care and services. By sharing your thoughts and feelings you can help us improve the care we provide.

HRMC is administering two types of surveys - one for outpatients and one for inpatients. Please review the survey types below to see what best explains your service:

I received outpatient services (no overnight stay) or stayed as a Swing Bed patient.

Outpatient services do not require an overnight stay and include: Lab, Test, X-ray, Rehab, Same Day Surgery, Treatment, Emergency Room or HRMC Physicians Clinic.

Outpatient services also include Swing Bed; therefore, you may have stayed overnight but for observational purposes only.

To provide feedback about your outpatient service, click here.

I received inpatient services (overnight stay).

HRMC has partnered with Press Ganey to conduct Inpatient Satisfaction surveys via telephone calls. Since you had an overnight stay at HRMC, you will receive a phone call from Press Ganey. Please do not click the survey link above to provide feedback.

When you receive the call, we would like you to take a few minutes to answer questions and share your thoughts of your experience at HRMC. This feedback will help us to continuously improve our service to others.

Press Ganey’s phone number and caller ID should display on your phone as:

(574) 309-9553 - Press Ganey

Important Note: Press Ganey will need to initiate the survey phone call with you. If you try to call the above number, you will receive a recording.

If you have questions or concerns you would like to share prior to Press Ganey contacting you, please feel free to contact us at (605) 353-6565.